The “Account Owner” (the school staff member who activated the school’s account or is presently listed as “Account Owner”) is responsible for cancellation of the school’s recurring monthly or annual subscription to Montessori Compass. To cancel an account, the Account Owner should email firstname.lastname@example.org with a cancellation request and cancellation date. To avoid additional recurring subscription fees, this email should be sent in advance of the next billing date. Both the next billing date and the amount due are displayed on the “School Account” page, which can be located in the upper left corner of your MC account. For security purposes, the cancellation request must be sent from the email address that is listed on the “Account Owner” profile. If you are unable to access the current Account Owner email address, please contact MC support for more information on how to update this email address. Once an account has been cancelled, MC will permanently delete all data related to account. The cancellation will take effect immediately and the account owner will not be charged again. The account will remain accessible to all users through the end of the current paid term. Per the Montesssori Compass Terms of Service, there will be no refunds or credits for partial use of the service for either monthly or annual subscribers. In order to treat all customers equally, no exceptions will be made to this policy. Prior to cancellation, you are encouraged to export data related to your students and parents. Once the paid subscription period has ended, you may not export nor have continued access to the account.