Knowledge base | montessoricompass1

Why is a newly created Parent/Guardian unable to view existing photo albums?

Attaching a Parent/Guardian to a new student profile that recently joined your classroom will grant them access to new/updated photo albums that are shared with either All School, the child's classroom, or the child's name. The system will not automatically share existing photo albums with the new Parent/Guardian - unless they are updated. Adding a new photo to an existing album will update/refresh the album, making it visible to the new Parent/Guardian. Another option is to click the "Edit album" link and then the "Update Photo Album" button. The system will now refresh the album and its sharing permissions, making it visible to the new Parent/Guardian.